Car Rental
Whether you travel to Europe by rail or by air, the chances are
you will want to hire a car to explore your destination more fully.
Why waste precious holiday time queuing in car rental offices at
your destination, when you can pre-book your car hire in the comfort
of your own home? All our car rental companies offer a wide
range of destinations, just click on the links below to book your
car now.
Europcar
Holiday
Autos
AVIS
Hotels
Need
an hotel? Surfing through endless hotel web pages can be tedious
and time consuming, so Trainseurope has teamed up with three leading
internet hotel sites, Octopustravel.com,
BOOKINGS
ON LINE and HotelConnect.com who between them, have thousands
of hotels across the world, ranging from budget 2 star through to
luxurious 5 star hotel complexes, all at unbeatable prices. Click
on the links for immediate booking.

Alternatively,
let Trainseurope take the strain and book your hotels for you, saving
you time, trouble and money! Call us on 0871 700 7722
If
you will be travelling from London by an early "Eurostar"
service, but live far from London and cannot reach St. Pancras the
same day, we have hotel accommodation at the Union Jack Club, just
across the road from Waterloo (with easy Underground connection
to St. Pancras), starting at £38.50 for a basic single room
- exceptional value nowadays for Central London.
Hotel
booking disclaimer
Trainseurope
Limited acts as an agent for a number of hotel booking services
such as Octopus Travel and Hotel Connect and cannot be held responsible
for any errors or inaccuracies in the information provided by them.
We accept fully only errors made by ourselves.
We
do not inspect any of the hotels we offer nor have we any authority
over them or the services they provide. We cannot contact any hotel
directly.
It
is the responsibility of the hotel supplier to deal with complaints
and Trainseurope Limited will be happy to pass on any adverse comments
(or praise) from our customers provided it is received in writing
by us. These suppliers are often owned by even bigger concerns and
thus the chain of authority is long and difficult to follow. We
cannot enforce the hotel agency to act upon such information, nor,
in turn, can they force the hotel to obey. However, any hotel receiving
a poor review would no doubt be looked on by the hotel booking agent
with extreme displeasure should they continue to receive complaints
and thus they should rectify any problems quickly. We cannot make
the agency or the hotel reply in writing to either our clients or
ourselves and although the complaint will be passed on without fail,
there cannot be any further correspondence on the matter.
Any
customer having a minor complaint with a hotel should try to rectify
the matter directly with the Manager of the establishment at the
time. In the event of a bigger problem where satisfaction cannot
be obtained, you are strongly recommended to telephone
us whilst you are there.
We
can then try to get something done immediately. Please do not telephone
us with minor complaints – this procedure is only for circumstances
where severe problems have occurred. Otherwise please wait until
you return to lodge a complaint.
Such
happenings are very rare indeed and Trainseurope Limited wish all
our customers a pleasant stay in their chosen hotel.
Should you require any assistance at all, please contact us on 0871
700 7722 |